Privacy policy

OKUSI NERETVE d.o.o., VATID: 00826064580, Neretvanska ulica 82, Krvavac II, 20350 METKOVIĆ processes personal data of users of its products and services and visitors to the website (hereinafter: users) in accordance with applicable regulations governing the protection of personal data (General Data Protection Regulation 2016/679).
Personal data are processed only when there is a legal basis for it: legal obligation, contractual relationship, consent of the user, protection of key interests of users or legitimate interest of the company (FLAVOURS OF NERETVA d.o.o.)


 Use of the website

OKUSI NERETVE d.o.o. collects data from visitors to the website in order to better understand the needs of users and improve services..
The following data are collected for these purposes:

  • time and date of page visit
  • pages that the visitor views
  • type and version of Internet browser

OKUSI NERETVE d.o.o. (FLAVOURS OF NERETVA d.o.o.) uses cookies in order to provide users with a service with full functionality and the highest quality content. Cookies are small text files transferred to a visitor's computer for the purpose of tracking the use of certain sites. If the user's computer has stopped receiving cookies, the user can still use the site, but the functionality of the service will be partially limited.


User support

OKUSI NERETVE d.o.o. (FLAVOURS OF NERETVA d.o.o.) provides customer support through email communication. To ask questions, your name and email address are required.Optionally, from the personal data, enter the contact phone number.The data collected in this way is processed exclusively for the provision of customer support.



OKUSI NERETVE d.o.o.,FLAVOURS OF NERETVA d.o.o., in accordance with the given consents, may from time to time inform users about new benefits of OKUSI NERETVE d.o.o. (FLAVOURS OF NERETVA D.O.O.)The user has the opportunity to cancel the service directly through the notification received by him or by sending an e-mail to:


Recipients of personal data

OKUSI NERETVE d.o.o. (FLAVOURS OF NERETVA d.o.o.) forwards the personal data of the user to other recipients exclusively on the basis of a legal obligation - a justified request of an authorized public body. If necessary, personal data is also forwarded to reliable partners (executors of processing) for the purposes of providing customer support, marketing research and other needs with mandatory data protection measures.


Storage of personal data

All collected data are deleted by achieving the purpose of processing for which they were collected.


Personal data protection measures

OKUSI NERETVE d.o.o. (FLAVOURS OF NERETVA d.o.o.) protects personal data with appropriate organizational, technical and legal protection measures, which include the processing of only necessary data with a minimum retention period.


Respondents' rights

Depending on the purpose and legal basis of the processing of personal data, the user has the following rights in accordance with applicable regulations on personal data protection:

  • access to personal data
  • correction of personal data
  • deletion of personal data
  • portability of personal data
  • restriction of personal data processing
  • the right to object to the processing of data for marketing purposes

Any user, regardless of the type and legal basis of processing, may object to the processing of personal data to the supervisory body - the Agency for Personal Data Protection.


Contact for personal data protection

Requests, complaints or inquiries related to the processing and protection of personal data can be sent to the e-mail address
In accordance with the applicable legal regulations governing the protection of personal data, each request / inquiry will be resolved as soon as possible, and no later than within 30 days of receipt.
When contacting and making these requests, we will make reasonable efforts to verify your identity and prevent unauthorized processing of personal information.